This Privacy Policy describes how Roblogger LLC ("RoBlogger," "we," "us," or "our") collects, uses, stores, and protects information in connection with your use of the RoBlogger platform and related services ("Services").
RoBlogger is a business-to-business SaaS platform. We interact primarily with business operators and their authorized contacts, not with end consumers or website visitors of our clients' websites. This policy covers the data we collect directly from clients and their authorized users in the course of delivering our services.
By using RoBlogger, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform. This policy is incorporated by reference into our Terms and Conditions.
Roblogger LLC is an Oregon limited liability company headquartered in Portland, Oregon. We are the data controller responsible for personal and business information processed through the platform.
For all privacy-related inquiries, you may contact us at admin@roblogger.com.
We collect information in three ways: information you provide directly, information generated by your use of the platform, and limited technical information collected automatically.
We use the information we collect for the following purposes:
Where applicable law requires a legal basis for processing personal data (including under the EU General Data Protection Regulation and similar frameworks), we rely on the following:
| Processing Activity | Legal Basis |
|---|---|
| Account creation and onboarding | Performance of a contract |
| Content generation and delivery | Performance of a contract |
| Billing and payment processing | Performance of a contract; legal obligation |
| Service communications and notifications | Performance of a contract; legitimate interests |
| Platform security and fraud prevention | Legitimate interests |
| Platform improvement and analytics | Legitimate interests (using anonymized data) |
| Legal compliance and recordkeeping | Legal obligation |
The following third-party service providers process data on our behalf in order to deliver the RoBlogger platform. Each is subject to contractual data protection obligations and their own applicable privacy frameworks.
| Provider | Purpose | Data Shared |
|---|---|---|
| Anthropic | AI content generation | Content prompts, brand guidelines, tone parameters, topic instructions |
| Microsoft 365 | Email delivery and approval workflow | Client email address, generated blog content, approval responses |
| Railway | Cloud hosting and infrastructure | All platform data stored on Railway infrastructure |
| PostgreSQL | Database storage | Account data, content history, configuration, publishing logs |
| Payment Processor | Billing and subscription management | Name, email, billing address, payment method details |
| WordPress / Shopify / Custom CMS | Content publication | Generated blog content, images, post metadata |
We may update this list as our service providers change. Material changes to processors that affect how your data is used will be reflected in an updated version of this policy.
We retain your information for as long as your account is active and for a defined period following termination:
| Data Type | Retention Period |
|---|---|
| Account and contact information | Duration of account plus 90 days post-termination |
| Content configuration and brand guidelines | Duration of account plus 90 days post-termination |
| Generated content and publishing history | Duration of account plus 90 days post-termination |
| Billing records and transaction history | 7 years (legal and tax compliance) |
| Support communications | 3 years from last interaction |
| System and access logs | 90 days |
Following the applicable retention period, data is permanently deleted or anonymized. During the 90-day post-termination window, you may request an export of your account data by contacting admin@roblogger.com.
Certain data may be retained longer if required by applicable law or to resolve an outstanding dispute or enforce our agreements.
We take the security of your information seriously and implement industry-standard technical and organizational safeguards, including:
Despite these measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your information, we will notify you in accordance with applicable law.
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
To exercise any of these rights, contact us at admin@roblogger.com with your request and sufficient information to verify your identity. We will respond within 30 days. We will not discriminate against you for exercising any privacy rights.
Marketing communications: You may opt out of non-essential communications at any time by contacting us. Note that operational and service-related communications (such as content delivery emails and billing notices) cannot be opted out of while your account is active, as they are integral to the service.
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.
In the preceding 12 months, RoBlogger has collected the following categories of personal information as defined by the CCPA: identifiers (name, email, IP address); commercial information (subscription and billing records); professional or employment-related information (business name, role); and internet or other electronic network activity (platform usage logs).
Submit requests by email to admin@roblogger.com with the subject line "CCPA Rights Request." We will verify your identity and respond within 45 days, with one 45-day extension available if needed. You may designate an authorized agent to make requests on your behalf.
RoBlogger is operated from the United States. If you access the platform from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your home country.
By using RoBlogger, you acknowledge and consent to the transfer of your information to the United States for processing in accordance with this Privacy Policy.
European users: If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (GDPR) or equivalent legislation. The legal bases for our processing activities are described in Section 5. To exercise your GDPR rights or to lodge a complaint, contact us at admin@roblogger.com. You also have the right to lodge a complaint with your local data protection supervisory authority.
RoBlogger is a business-to-business platform intended for use by adults and business operators only. We do not knowingly collect personal information from anyone under the age of 18.
If you believe we have inadvertently collected information from a minor, please contact us immediately at admin@roblogger.com and we will take prompt steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify active clients via email to the address on file at least 14 days before the updated policy takes effect.
The effective date and last revised date at the top of this page indicate when the policy was most recently updated. Your continued use of the platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
We encourage you to review this policy periodically. Previous versions are available upon request.
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your information, please contact us:
Roblogger LLC
Portland, Oregon
Email: admin@roblogger.com
Web: www.roblogger.com
We aim to respond to all privacy inquiries within 5 business days.